Best practices for outbound calling

Last updated: July 19, 2024

Ramping up your outbound volumes on a new number and not going from 0 to full throttle has been a better approach for our customers and led to less bad outcomes. Interesting read from Twilio:

https://help.twilio.com/articles/1260803371030-Recommendations-and-Best-Practices-for-Maintaining-a-Positive-Caller-Reputation